Refund Policy
At METERIVA, we strive to ensure customer satisfaction with every purchase. Our Refund Policy outlines the terms and conditions regarding refunds for products purchased from our website.
Eligibility for Refunds :
We offer refunds for products that meet the following criteria:
– The product is defective, damaged, or not as described.
– The product is returned within [insert timeframe] days of the purchase date.
– The product is returned in its original condition, including all packaging and accessories.
Refund Process :
To request a refund, please contact our customer service team at [insert contact information]. Provide your order number and details regarding the reason for the refund request. Our team will assess your request and provide further instructions on returning the product.
Refund Method :
Refunds will be issued using the original payment method used for the purchase. If the original payment method is not available, refunds may be issued via alternative methods at our discretion.
Refund Timing :
Once we receive the returned product and verify its eligibility for a refund, we will process the refund promptly. Refunds may take [insert timeframe] business days to reflect in your account, depending on the payment method and financial institution.
Non-Refundable Items :
Certain items may not be eligible for refunds, including:
– Products that have been used, damaged, or altered after purchase.
– Digital products or services that have been accessed or downloaded.
– Products returned after the specified return period.
Shipping Costs :
Shipping costs associated with the original purchase are non-refundable. Customers are responsible for covering return shipping costs unless the return is due to our error or a defective product.
Returns Process :
Please refer to our Returns Policy for detailed instructions on returning products and initiating a refund request.
Contact Us :
If you have any questions or concerns regarding our Refund Policy or the refund process, please contact our customer service team at [insert contact information]. We are here to assist you.
METERIVA is a registered trademark of Dhanbad Lab Instruments India Pvt Ltd.